A Crisis Café for Sutton

Online Stakeholder Workshop

Since the Summer 2020, we have been talking to people who might use a Crisis Café, or who might have felt the need for such a service in the past, and to the people who work with or care for them, to find out what they think a crisis café in Sutton should offer.   It is important that the new service reflects these views so that it offers the maximum benefit to local people.

As the final piece in this consultation, we would like to meet with as many people as possible -  service users, carers, those working in mental health, voluntary and community group representatives, family and friends and clinicians  - to answer two important questions;

  • What do we mean by a Crisis?
  • How can we best inform people (service users, carers, colleagues in your organisation or service) about the crisis café and what it offers?

Please complete the registration form to receive the zoom link for the workshop. 

NOTE: Registrations will close 24 hours before the workshop to allow time to allocate groups.

A Crisis Café is a safe, welcoming space where people who are feeling emotionally distressed or experiencing severe mental health difficulties can go for support outside of normal working hours, instead of using A&E or other urgent services.  It offers a step before formal mental health care, with the aim of providing support that can help people through a difficult time in their mental health, and hopefully keep them safe and well and out of hospital.

It is generally recognised that Crisis Cafés can provide important support to people with mental health problems, and Sutton is one of the few boroughs in this area that cannot offer this sort of care.  However, Sutton Mental Health Foundation is working with Sutton NHS commissioners to look at setting up a pilot Crisis Café in Sutton, to help meet this need.

As part of this process we have been listening to people who might use a Crisis Café, or who might have felt the need for such a service in the past.  It is important that a new Crisis Café service is designed around the views of service users - we want to build a service that people will feel comfortable to use and that offers the support they need.