Sutton Crisis Café

Sutton Crisis Café is a non-judgemental service for people in mild to moderate mental health crisis, who just need a safe place to be and someone to listen.
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    The Sutton Crisis Café offers out-of-hours support to adults in Sutton whose mental health is becoming overwhelming.  We provide a safe, non-clinical, supportive environment to people experiencing a mild to moderate mental health crisis, as an alternative to attending A&E.

    What to expect

    You can find about more about Sutton Crisis Café and how we can help by downloading our leaflet here

    Before you come, we ask that you contact us and give us a little information about what is going on for you and how you would like us to help.

    Activities

    While we are called a Crisis Café, we don't really offer food - although a cup of tea can be very helpful. And don't expect lots of activities - if you want yoga, art or mindfulness, we offer those in our daytime service at the Belmont Connect.
    You can do this yourself, by using the self-referral form.
    Self-referral

    Activities

    While we are called a Crisis Café, we don't really offer food - although a cup of tea can be very helpful. And don't expect lots of activities - if you want yoga, art or mindfulness, we offer those in our daytime service at the Belmont Connect.
    Or someone else, perhaps a GP or health professional, can refer you by using the referral form.
    Referral form

    Activities

    While we are called a Crisis Café, we don't really offer food - although a cup of tea can be very helpful. And don't expect lots of activities - if you want yoga, art or mindfulness, we offer those in our daytime service at the Belmont Connect.
    Or, if you care for someone who needs crisis support for their mental health please go to our dedicated carers page.
    Carers page

    Activities

    While we are called a Crisis Café, we don't really offer food - although a cup of tea can be very helpful. And don't expect lots of activities - if you want yoga, art or mindfulness, we offer those in our daytime service at the Belmont Connect.
    We are aware some people are having issues with the referral forms, if you are having problems, please email us at crisiscafe@smhf.org.uk or give us a call on 0800 012 9082.

    Activities

    While we are called a Crisis Café, we don't really offer food - although a cup of tea can be very helpful. And don't expect lots of activities - if you want yoga, art or mindfulness, we offer those in our daytime service at the Belmont Connect.
    Don't worry if you don't feel well enough to complete a self-referral form, just give us a call on 0800 012 9082.
    We are a safe space and a listening ear; we offer non- judgemental support. We will try and provide whatever help you need to cope with your feelings.

    Who we work with

    Sutton Crisis Café is for anyone over 18 in the London Borough of Sutton who is experiencing a mild to moderate mental health crisis. You may feel you are heading into crisis and want some support to keep yourself well, or you may have been struggling for a while.

    If you do not live in the London Borough of Sutton but you need help, you are welcome to use our service in the short term, however we will seek to find you support where you live in the longer term.

    Our service is not designed to help:

    • Adults with dementia;
    • Children or adolescents under the age of 18;
    • People exhibiting violent or aggressive behaviour.

    Our service is also not designed to help people who are very unwell, for example:

    • Those with active suicidal ideation and who may need admitting to hospital;
    • Those requiring assessment under s136 of the Mental Health Act;
    • Those who need to be detained under the Mental Health Act;
    • Those with primary presentation of drug and alcohol problems.

    Activities

    While we are called a Crisis Café, we don't really offer food - although a cup of tea can be very helpful. And don't expect lots of activities - if you want yoga, art or mindfulness, we offer those in our daytime service at the Belmont Connect.

    While we are called a Crisis Café, we don't really offer food - although a cup of tea can be very helpful. We will have some theraputic activities such as colouring and board games, but if you want yoga, art or mindfulness, we offer those in our daytime service at the Belmont Connect.

    Activities

    Opening hours

    We are open from 6:30pm to 11pm (last admission 10.30),  7 days a week, 365 days a year. 

    Contact information

    You can contact us at any time.  Out of hours (and when we are busy) you will be asked to leave a message; please let us have your contact details so we can call you back.  It is our aim to speak to everyone as soon as possible, but always within 24 hours.
    Call us
    0800 012 9082
    Visit us
    63 Downs Road, Belmont, Sutton, Surrey SM2 5NR
    Email us
    crisiscafe@smhf.org.uk
    If we are closed and you need crisis support please call the Mental Health Support Line
    0800 028 8000

    Tell us what you think

    Sutton Crisis Café has been co-produced with local mental health service users, and with input from carers and health professionals.  We want this service to be the best it can be.  Your feedback is very helpful to us, so that we can improve if we are falling short of expectations and so we know when we are getting things right.

    If you have used the service, please tell us what you think: all comments are very helpful, both positive and negative.

    Feedback form

    Getting to the crisis café and where to park

    Sutton Crisis Cafe is at the Sutton Mental Health Foundation premises at 63 Downs Road, Belmont, Sutton, Surrey SM2 5NR. Just look for the large building with the green double doors.

    Travelling by bus

    We are a 5 minute walk from a number of bus stops on routes 80, 164, 280, S1, S3 and S4.

    Travelling by car

    On street parking can be used after 6pm, where spaces are available. Pay and display parking is available at The California Pub (£2 for 1 hour, £3 for 2 hours £5 till the following day). More free parking is available in the streets around Belmont Village which is a 5 minute walk away.

    Travelling by train

    We are a 5 minute walk from Belmont rail station.

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