If you need mental health support now

If you are struggling and need urgent mental health support, please know you're not alone—and help is available 24/7.  Whether you're in crisis or just need someone to talk to, there is a lot of support available.  Please don’t hesitate to reach out.

If you feel you are in crisis

If you or someone you care about is experiencing a mental health crisis, please call the South West London Mental Health Crisis Line:

📞 0800 028 8000
Available 24 hours a day, 7 days a week
You do not need to be previously known to mental health services to call. You can call for yourself or on behalf of someone else.

Alternatively, you can call 111 and select the mental health option.

Both services have a team of mental health specialists who can:  

  • Provide professional support and advice by phone  
  • Direct you to the right service for your needs
  • Help you to get seen by a professional if you need an urgent assessment and arrange further support if needed.

 Call 999 or go to A&E if someone’s life is at risk - for example if they are experiencing a medical emergency, have seriously injured themselves or taken an overdose, or you do not feel you can keep yourself or someone else safe.

Local Support in Sutton

Sutton Crisis Café

A safe, welcoming space for anyone in Sutton over 18 feeling overwhelmed or at risk of crisis in the evening. No referral needed.

📍 63 Downs Road, Belmont, Sutton, SM2 5NR
🕒 Open daily from 6:30pm to 11pm (last admission 10:30pm)
📞 0800 012 9082 
Sutton Crisis Café Website

South West London St George's NHS Mental Health Trust

If you are already a patient at the Trust, between the hours of 9am-5pm Monday to Friday you are encouraged to call the mental health team that looks after you - you can find their number at Services SWLStG.  If you are deaf, you can access crisis services via the Sign Live app. For information visit Urgent Help.

Support for children & young people

If you're a young person or a parent/carer concerned about a child’s mental health, contact:

📞 CAMHS Crisis Line: 0203 228 5980
🕒 Open 9am to 11pm, every day

Other helplines you can reach out to

  • Samaritans  – Call 116 123 or email jo@samaritans.org (available 24/7)
  • Shout – Text SHOUT to 85258 for free, confidential support
  • SANEline offers specialist emotional support, guidance and information to anyone affected by mental illness, including family, friends and carers. Call 0300 304 7000 (every day of the year, from 4pm – 10.30pm).
  • Papyrus  – Confidential support for young people with suicidal thoughts, and anyone worried about a young person:
    📞 0800 068 4141 | 📱 Text 07860 039967  or email pat@papyrus-uk.org.  The line is open 24 hours every day of the year, including weekends and bank holidays. 
  • CALM  – Campaign Against Living Miserably: 📞 0800 58 58 58 (open 5pm–midnight daily)

Online & community resources

We offer a freshly cooked meal  (which varies daily), at a very reasonable cost. A vegetarian option is always available. We also offer tea, coffee, squash and snacks.

On fridays we serve fish or sausages with chips. Lunches need to be ordered before 11:30am and can be placed over the telephone as well as in person.

Sunday's member-led session offers a set cooked breakfast which must be ordered before 1:00pm.

Activities

We offer a selection of free weekly activities, which are currently taking place online, including:

  • Coffee Mornings;
  • Art 4 Wellbeing;
  • Drama Group;
  • Mindfulness; and
  • Yoga.

Further information and booking details can be found on our Events page.

We provide a selection of board games such as bingo, scrabble, chess and draughts. For the more sporty we also have a snooker table and a table tennis table.

There is no obligation to participate in any activities, if you prefer to just sit quietly and take a moment for yourself, a variety of newspapers are available on a daily basis.

Activities

While we are called a Crisis Café, we don't really offer food - although a cup of tea can be very helpful. And don't expect lots of activities - if you want yoga, art or mindfulness, we offer those in our daytime service at the Belmont Connect.
We are aware some people are having issues with the referral forms, if you are having problems, please email us at admin@smhf.org.uk or give us a call on 020 8770 0172.